Online Booking

(i) To make a booking, you must provide us with accurate and complete information about your pickup location, destination, and other required details. We reserve the right to cancel any booking if the information provided is inaccurate or incomplete.

(ii) Our online booking platform provides an estimated fare for your trip. The final fare may vary depending on the actual distance traveled, waiting time, tolls, and other factors. We will inform you of any additional charges before your trip begins.

(iii) We reserve the right to reject any booking made through our online platform without providing a reason.

Terms of Service for SMS Communications

 By opting in to receive SMS communications from Kenick Transportation LLC, you agree to the following terms:

Consent for SMS Communication
(i) We require your explicit consent to send text messages. The information obtained during this process will be used solely for the purposes outlined below and will not be shared with third parties.

(ii) Types of SMS Communications: If you have consented to receive text messages, you may receive communications such as:

Customers and Guests: Updates on bookings, order confirmations, ride statuses, or other service-related information.
Job Applicants: Notifications about application status, onboarding instructions, or employment-related updates.
(iii) Standard Messaging Disclosures

Message and data rates may apply, depending on your mobile carrier.
To stop receiving messages, reply with “STOP” at any time.
For assistance, reply with “HELP” or visit our website

Cancellation

We reserve the right to cancel your booking at any time without providing a reason.

Passenger Conduct

(i) We expect all passengers to behave in a courteous and respectful manner towards our drivers and other passengers.

(ii) Smoking, consuming alcohol or drugs, and eating or drinking in the vehicle are strictly prohibited.

(iii) We reserve the right to refuse to transport any passenger who is intoxicated, abusive, or poses a threat to the safety of our driver or other passengers.

(iv) Any damage caused to the vehicle by a passenger will be charged to the passenger.

Liability

(i) We will not be liable for any loss or damage caused by circumstances beyond our control, including but not limited to traffic, weather conditions, and other unforeseeable events.

(ii) We will not be liable for any loss or damage caused by the passenger's negligence or failure to follow our instructions.

(iii) We will not be liable for any loss or damage to personal belongings or luggage carried by the passenger.

Changes to the Terms and Conditions

We reserve the right to modify these terms and conditions at any time without providing prior notice. The revised terms and conditions will be posted on our website, and your continued use of our platform after any changes have been made constitutes your acceptance of the new terms and conditions.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where our service is provided. Any disputes arising from these terms and conditions will be resolved in the courts of that jurisdiction.

Privacy Policy

We are committed to protecting your privacy and personal information. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our online booking platform.

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By using our online booking platform, you agree to these terms and conditions. If you have any questions or concerns about these terms and conditions, please contact us before using our platform.